Ops Hub
One ticket queue for everything that needs attention
Instead of checking six screens to find out what's due, the Ops Hub gives managers a single queue — every open ticket, deadline, and unfinished task, sorted by priority.
Everything lands in one queue
A breakdown, an inspection coming due, an overdue training, a skipped checklist item — whatever the source, it shows up as a ticket in the same place.
- Tickets from maintenance, compliance, training, and checklists
- Manual tickets for anything else
- One queue instead of six screens
Triage in seconds
Set priority, assign an owner, give it a due date. The morning pass through the queue replaces the morning pass through your memory.
- Priority and due dates on every ticket
- Assign to any team member
- Filter by asset, type, or assignee
Watch the day clear
As the crew works, tickets close with notes and photos attached — so you can see the state of the operation at a glance, from anywhere.
- Live status on every open item
- Notes and photos on completion
- History you can search later
Works even better together
Maintenance & Inventory
Schedule preventive maintenance by asset, open reactive tickets the moment something breaks, track parts and inventory, and let AI surface trends across your maintenance history.
Learn moreCompliance & Inspections
Configurable compliance and inspection triggers automatically generate tickets with organized sub-checklists — so an inspection coming due becomes a clear, guided task instead of a scramble.
Learn moreTeam Operations
Staff scheduling, time clock, task assignment, daily staff checklists, and built-in team chat — the moving parts of a shift, in one place.
Learn moreFrequently asked questions
Do I have to use every RecHQ feature for the Ops Hub to be useful?
No. It's useful from day one as a shared to-do queue, and it gets more powerful as more of your operation — maintenance, compliance, training — feeds it automatically.
Who can see the queue?
Managers see everything; staff see what's assigned to them. Everyone knows what they own.
Can I create tickets manually?
Yes — anything that needs attention can be a ticket, whether or not it came from another part of the app.