Ops Hub
The morning list.
Every broken boat, overdue inspection and unfinished task on one screen, sorted by priority. Open it with your coffee. Hand out the work. Go.
Questions first? Contact us
01
Everything lands in one queue
A dock hand reports Boat 3 with a photo. The 300 hour service on Pontoon 2 comes due. A captain's license is thirty days from expiring. All three show up here as tickets, in the same list, on the same priority scale.
- Maintenance, item requests, inspections, credentials and document reviews
- Tasks waiting for a manager to verify
- Requests to approve: shift covers, open-shift claims, time off
02
Triage in a minute
Set a priority from Low to Inoperable. Pick who owns it. Add the parts it needs and they land on the Supplies buy list. The whole team sees the change on their phones.
- Four priorities: Low, Medium, High, Inoperable
- Assign anyone on the team
- Order parts from inside the ticket
- Filter by type, asset, person or location
03
Know what's down before a customer does
Report a boat Inoperable and your leads, managers and owner all get a push and an email. The Home screen shows how many assets are down. Reports keep the downtime and count the breakdowns per boat.
- Inoperable alerts go to every lead and manager
- Home screen: how many assets are down
- Reports: Down now, Asset reliability, Repeat problems
Used alongside
Scheduled maintenance
Set the 300 hour service once. Log hours as the season goes. When a boat comes due, a ticket opens with the checklist and the parts already on it.
Learn moreSupplies
Set a target quantity for the parts you burn through. When stock drops below it, or a ticket needs a part, it shows up on the buy list under the vendor that sells it.
Learn moreInspections & credentials
Recurring readiness checklists per boat, credentials with expiry dates per person, and review dates on your documents. Each one opens a ticket in the Ops Hub before it's due.
Learn moreFrequently asked questions
Do I have to use everything for the Ops Hub to be useful?
No. On day one it is a shared ticket list for whatever breaks. Inspections, credentials and training feed it once you turn them on.
Who sees the queue?
Owners, managers and leads see the whole company or just their own work. Employees see the tickets they reported or were assigned.
Can anyone report a problem?
Yes. Every account has the plus button. Report an issue, add a photo or a short video, done.